This Policy applies as between you, the User of this Web Site and PIARC the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
For the purposes of this Privacy Policy:
- "Account" means the personal profile created to access the learning platform, webinar sessions, learning materials, assessments, and certificates.
- "Content" means all course materials, videos, webinars, documents, graphics, assessments, subtitles, and other educational resources made available through the platform.
- "Cookies" means small text files placed on your device to improve website functionality, analytics, and user experience.
- "Data" means any information relating to an identified or identifiable individual.
- "PIARC" means the World Road Association (PIARC), acting as data controller for the Road Academy programme.
- "LearnWorlds" means the third-party learning management system provider hosting and supporting the online learning platform.
- "Services" means all online educational services, webinars, certification activities, communications, and platform functionalities provided through the website.
- "User" means any individual accessing or using the website or learning platform.
- "Website" means the Road Academy platform and associated webpages, including subdomains and learning portals.
- Full name
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Professional title and organisation
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Country and region
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Email address
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Telephone number
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Billing and payment information
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Registration and enrolment details
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Language preferences
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Webinar attendance information
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Assessment and certification results
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Communications and support requests
When you access the platform, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device information
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Operating system
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Login activity
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Learning progress and course completion data
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Pages visited and interaction data
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Referral URLs
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Cookie and analytics data
As part of the live online programme, we may collect:
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Session attendance records
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Participation in discussions or Q&A activities
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Assessment submissions and scores
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Certificate eligibility and completion status
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Live sessions may be recorded for educational, quality assurance, accessibility, and replay purposes.
- We process personal data for the following purposes:
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Managing course registrations and user accounts
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Delivering online learning content and webinars
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Providing multilingual subtitles and accessibility features
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Processing payments and invoices
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Monitoring attendance and course completion
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Issuing certificates and acknowledgements of attendance
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Providing learner support and communications
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Improving programme quality and user experience
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Conducting analytics and reporting
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Meeting legal, regulatory, and contractual obligations
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Sending programme updates and relevant professional communications
We will only send marketing or promotional communications where permitted by applicable law or where you have provided consent.
Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on:
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Performance of a contract (e.g. course registration and delivery)
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Legitimate interests (e.g. programme administration and quality improvement)
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Legal obligations
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Consent (e.g. optional marketing communications or certain cookies)
We may share personal data with trusted third-party service providers involved in delivering the programme, including:
- LearnWorlds for learning platform hosting and administration
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Webinar and video conferencing providers
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Payment processing providers
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Email and communication service providers
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Analytics and technical support providers
Third parties only receive the data necessary to perform their services and are contractually required to process personal data securely and in accordance with applicable data protection laws. We do not sell personal data to third parties.
As the programme is delivered globally, personal data may be processed in countries outside your country of residence.
Where international transfers occur, PIARC and its service providers implement appropriate safeguards in accordance with applicable data protection laws, including contractual protections and secure hosting arrangements.
We retain personal data only for as long as necessary for the purposes described in this Policy, including:
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Programme administration
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Certification and audit requirements
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Legal and financial obligations
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Reporting and quality assurance purposes
Course completion and certification records may be retained for a longer period to verify participation and professional achievement.
Subject to applicable law, you may have the right to:
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Access your personal data
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Correct inaccurate or incomplete data
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Request deletion of your data
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Restrict or object to certain processing activities
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Withdraw consent where processing is based on consent
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Request data portability
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Lodge a complaint with a supervisory authority
Requests may be submitted using the contact details provided below.
The website and learning platform use cookies and similar technologies to:
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Maintain platform functionality
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Remember user preferences
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Analyse usage and performance
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Improve user experience
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Support security and fraud prevention
Users may manage cookie preferences through their browser settings or cookie consent tools where available.
For more information about how LearnWorlds uses cookies and analytics technologies, please refer to their own privacy documentation.
PIARC and its service providers implement appropriate technical and organisational measures to protect personal data against:
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Unauthorised access
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Loss or destruction
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Misuse
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Alteration or disclosure
While reasonable security measures are applied, no internet-based service can guarantee absolute security.
PIARC reserves the right to update this Privacy Policy at any time to reflect legal, operational, or programme changes.
Any updates will be published on the website and become effective upon publication.
If you have any questions regarding this Privacy Policy or the processing of personal data, please contact:
PIARC Road Academy
La Grande Arche - Paroi Sud - 5e étage
92055 La Défense CEDEX - FRANCE
roadacademy@piarc.org
